GAMIVO is constantly evolving to provide customers with the best possible shopping experience. One step towards this goal is the introduction of a new version of the search engine: Elasticsearch. This is another change implemented in terms of UX improvements and platform optimization.
Elasticsearch is the software through which users can search for products on the site. This advanced tool has additional functionalities and can display the desired product, even if the user types the title with a mistake, a typo, or using an abbreviation. An additional advantage of the improved search engine is its speed, which translates into customer satisfaction and willingness to return to the platform.
“The introduction of the new version of the search engine on GAMIVO is an important step in the company’s UX development. For customers, the quality of service and user experience at every stage of the purchase is important. Elasticsearch significantly speeds up and facilitates the purchasing process, which is the basis for every customer’s satisfaction,” comments Bartłomiej Skarbiński, CMO of GAMIVO
However, the improved Elasticsearch is not the only functionality that has recently been introduced. In addition to the search engine upgrade or launching of the loyalty program, GAMIVO is constantly working on improving the website in terms of SEO, adding new languages, and additional payment methods.
All the changes introduced in 2022 positively contribute to the company’s development, as well as decoupling its performance from the number of new game releases. In recent months, far fewer titles premiered than expected. Despite this, the platform managed to end the third quarter with exceptional results, which we described here. It’s solid proof that all the improvements introduced, continue to encourage customers to buy on GAMIVO and return to the platform.
